ZIPS Car Wash Ranked #1 by Newsweek in Customer Service

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PLANO, Texas--(BUSINESS WIRE)--Nov 18, 2025--

ZIPS Car Wash ( www.zipscarwash.com ) was recently recognized by Newsweek as the #1 car wash in their “America’s Best Customer Service” ranking . This is the third consecutive year that ZIPS has been ranked in Newsweek’s “America’s Best Customer Service” Award. The brand was also recognized this year as the #3 car wash in the Newsweek 2026 “America’s Best of the Best” rankings.

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On the heels of receiving Newsweeks' "Best Customer Service" Award, the ZIPS Car Wash team in Plainview, TX, celebrates the 35th and final location to be remodeled across the ZIPS portfolio in 2025. ZIPS continues to invest in its people first and in their car wash facilities to offer top notch customer service and superior shine.

“We are extremely proud to be recognized for our customer service for the third consecutive year,” said Pete Nani, Chief Executive Officer, ZIPS Car Wash. "We know these achievements are thanks to each team member contributing their expertise to our brand, and we sincerely thank them for their dedication and hard work. We’re a people development company that happens to wash cars and we’re thrilled to see how the investment we’re making back into our team is making a difference for our customers across the country," he added.

According to Newsweek, their “Best Customer Service” ranking is built on over 200,000 customer evaluations, collected through an independent survey of individuals who had made purchases, used services or had conducted research on products or services over the past three years. Brands were nominated in 166 categories including apparel, bookstores, hearing care and pizza chains. Companies recognized in this ranking include Advance Auto Parts, Aflac, Cabela’s, Lululemon Athletica and Old Navy.

ZIPS Car Wash began with two car wash locations in rural Arkansas in 2004 and has grown to over 200 locations across 20 states. Over the last two years, ZIPS has renovated and remodeled 65 locations across the country, pouring its time and resources back into the communities it has served for over 20 years. Last week, team members celebrated the final renovations of 2025 in Plainview, Texas, and Roswell and Clovis, New Mexico, with free car washes, events with the local Chamber of Commerce and Ribbon Cutting Ceremonies.

About ZIPS Car Wash

ZIPS Car Wash, headquartered in Plano, Texas, is a privately held car wash operator, with over 200 locations across 20 states under three brands: ZIPS Car Wash, Rocket Express Car Wash, and Jet Brite Car Wash. With 20 years of car washing experience, ZIPS prides itself on providing the highest quality express tunnel car wash in the industry. ZIPS uses the latest industry technology to provide a clean, dry, and shiny vehicle, exceptional customer experiences and value through loyalty rewards in the innovative ZIPS Car Wash mobile app. The ZIPS team aims to positively impact the communities we live and serve in through key partnerships with schools, military non-profit organizations and community leaders. To learn more visitwww.zipscarwash.com.

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CONTACT: Media Contact:Sarah Elizabeth Falanga

[email protected]

KEYWORD: TEXAS UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: AUTOMOTIVE OTHER AUTOMOTIVE

SOURCE: ZIPS Car Wash

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PUB: 11/18/2025 12:02 PM/DISC: 11/18/2025 12:02 PM

http://www.businesswire.com/news/home/20251118522857/en