Clutch Appoints Richard Ball as Chief Production Officer to Oversee National Footprint of Inspection & Reconditioning Centres

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6:40 AM on Tuesday, September 23

The Associated Press

TORONTO--(BUSINESS WIRE)--Sep 23, 2025--

Clutch, Canada’s leading online used car retailer, is excited to announce the appointment of Richard Ball as Chief Production Officer. Richard will oversee Clutch’s national production operations, which include the inspection and reconditioning of pre-owned vehicles, as the company continues to expand its footprint and scale its innovative end-to-end automotive retail platform across Canada.

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Richard Ball, Chief Production Officer at Clutch

Richard brings over 25 years of experience in automotive production, lean manufacturing, and scaling complex operations with leading auto-tech and retail companies, including Carvana, Vroom, and CarMax.

At Carvana, he played a pivotal role in growing retail sales from 19,000 units in 2016 to over 412,000 by 2022. He led 6,000 employees across 15 inspection and reconditioning centers, introduced industry-leading training and leadership programs, and set new benchmarks for quality-driven automotive production. Richard has also held senior operations and engineering roles at Sonic Automotive.

Richard has been a trusted partner to Clutch, supporting the development of the company’s new headquarters in Mississauga, Ontario. This milestone expansion significantly increases Clutch’s throughput capacity for the next five years and beyond. In his new role, Richard will formalize this partnership and lead the company’s production, ensuring Clutch delivers both operational excellence and uncompromising vehicle quality at scale. Richard will continue to work closely with Ryan Crooks, VP Production, and build on the team’s impressive accomplishments over the last several years.

“We are thrilled to welcome Richard as Chief Production Officer. His deep expertise in scaling production and facility operations while embedding a relentless focus on quality will be critical as we continue to grow rapidly and deliver an unmatched car-buying experience to Canadians,” said Dan Park, CEO of Clutch.

“I’m looking forward to building on my experiences to help modernize the car buying and selling experience here in Canada,” said Richard Ball, Chief Production Officer of Clutch. “After more than two decades in the U.S. auto retailing market, I see Clutch leading the charge in reshaping how Canadians buy and sell cars. The company’s rapid growth and momentum made joining the team an easy decision, and I’m eager to help scale the business while delivering a world-class customer experience.”

Richard’s leadership will help Clutch scale its operations, drive innovation across production, and continue setting the standard for an exceptional customer experience as the company expands nationally.

To learn more about Clutch, please visit clutch.ca.

About Clutch:
Founded in 2016, Clutch is Canada’s leading online car retailer, transforming the way Canadians buy and sell pre-owned vehicles. Through clutch.ca, customers can browse thousands of high-quality vehicles and complete their purchase entirely online, including financing, insurance, and seamless home delivery. Every vehicle is Clutch Certified and backed by a 10-day money-back guarantee, meaning if customers don't love it, they can return it, no questions asked. Headquartered in Toronto, Clutch currently serves Ontario and Nova Scotia, with vehicle selling services also available in British Columbia, including both at-home pickup and drop-off at our Richmond retail hub.

To learn more about Clutch visit clutch.ca. Read more on our blog here.

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CONTACT: For media inquiries, please contact:

Rachel Dillane

Category Communications

Account Manager

[email protected]

Stephanie Johnson

Clutch

Senior Brand Manager

[email protected]

KEYWORD: NORTH AMERICA CANADA